Privacy Policy
This Privacy Policy explains how MOSQUITO STUDIO S.L., hereinafter referred to as MOSQUITO, processes personal data as the data controller in relation to the information provided by users when accessing, registering, or purchasing products through the website www.mosquitostudio.es This Privacy Policy applies in conjunction with the Terms of Purchase and Cookie Policy
By accessing or using the services on this website, you agree to the collection, processing, and sharing of your personal data as described in this Privacy Policy, as well as the use of cookies as detailed in our Cookie Policy MOSQUITO, in its role as data controller, complies with the obligations set forth under Law 29/2021, of 28 October, on the Protection of Personal Data of Andorra, and with the General Data Protection Regulation EU 2016/679 GDPR The company has adopted all necessary technical and organizational measures to ensure the proper processing and security of personal data
The data controller is MOSQUITO STUDIO S.L., established in the Principality of Andorra You may contact us for any questions related to this Privacy Policy or the processing of your personal data at hello@mosquitostudio.es
We collect your data directly from you when you fill out forms on the website such as user registration, product purchase forms, or contact forms, when you contact us via email, or when you interact with our official profiles on social media platforms in accordance with the terms of each network If you provide personal data belonging to third parties, you confirm that you have informed them of this Privacy Policy and obtained their authorization to share their data with us Completing the forms on our website is required to access certain features or services and failure to provide the requested information may result in our inability to process your request such as user registration or newsletter subscription
The type of data we process depends on how you interact with our website and services This includes identification data such as your name, surname, address, language, email, phone number, and delivery address Financial data may include your payment information, order history, or returns Connection and navigation data may include your IP address, browsing behavior, or geolocation if enabled Commercial and preference data refer to your interests, interactions, and browsing preferences Some of this information is mandatory and failure to provide it may prevent access to certain services or functionalities
We process your personal data for the purpose of managing your user registration and account, which allows access to personalized website features based on your consent We also process your data to execute contracts with you, including managing the purchase, delivery, and return of products from our website, based on the performance of a contract We may process data for customer support purposes when you contact us with questions or concerns, based on our legitimate interest or legal obligations when the inquiries relate to orders Additionally, we may send service-related communications such as updates or technical notices, which are based on our legitimate interest and cannot be opted out of If you opt in to receive our newsletter, we may send you marketing and promotional content based on your browsing activity or profile, based on your consent which you may withdraw at any time
The legal basis for processing your personal data includes your consent, such as for subscriptions and profiling based on preferences It also includes contractual necessity for managing and fulfilling orders and purchases, legal compliance for invoicing and data retention, and our legitimate interest in providing customer support and sending essential service communications
The retention period for your data depends on the purpose of the processing Your account data will be retained as long as you remain a registered user Data related to purchases will be retained until the contract ends and for six years for tax compliance Customer support data will be retained until your request is resolved Marketing communication data will be kept until you unsubscribe or withdraw your consent After these periods, your data will be securely deleted or anonymized
MOSQUITO generally does not share your personal data with third parties unless legally required, explicitly authorized by you, or necessary for the provision of services Data may be shared with service providers such as payment platforms and financial institutions, technology and IT service providers, shipping and logistics companies, marketing and advertising services, and web analytics providers Some of these providers may be located outside the European Union, including the United States, in which case appropriate safeguards such as Standard Contractual Clauses are implemented
In accordance with Law 29/2021 and the GDPR, you have the right to access your personal data, the right to rectify inaccurate or incomplete information, the right to request erasure of your data, the right to object to processing, the right to restrict processing under certain conditions, the right to data portability in a structured and commonly used format, the right not to be subject to automated decisions including profiling, and the right to withdraw your consent at any time without affecting the lawfulness of processing based on your prior consent
To exercise your rights, please contact us at hello@mosquitostudio.es with the subject line Data Protection – Exercise of Rights and include a copy of your national ID or equivalent identification If you believe your rights have been violated, you may file a complaint with the Andorran Data Protection Agency Agència Andorrana de Protecció de Dades APDA.